Background screening
Criminal history checks confirm your sitter has a clean record before any booking.
Would you leave your house key with a total stranger? Neither would we.
SITTER VETTING
Verified sitters, two checks deep
Every sitter passes background screening and home validation before hosting your pet. No exceptions, no shortcuts.
Home validation
Address checks and at least 3 proof photos confirm the space where your pet stays actually exists.
HOUSEHOLD SAFETY
A calm home beats a crowded one
Most sitter platforms only check the sitter. We check the home, the people in it, and the rules that keep everyone safe.
Pet-friendly homes
The hosting space is shown in photos before you book, so nothing is a surprise.
Child separation
Homes with kids follow clear policies that keep pets and children apart when needed.
Safety policies
Clear rules on aggressive pets and health issues are agreed on before the stay starts.
FAQ
How PetFena protects every stay
Every sitter passes a background check and has their home verified before they can book. We validate addresses and review proof of housing for higher service tiers. It's a real vetting process, not a checkbox.
You'll report the issue through PetFena, and we'll work with both sides to sort it out fairly. Keep your vet records and any related receipts handy. PetFena stays neutral as the intermediary and isn't liable for what happens between you and the sitter.
Yes, before a sitter is approved to host, their background check comes back clear. That step is required for every tier, from Basic up to Premium. No pass, no profile, no bookings.
Yes -- your sitter can send photo updates through the in-app chat throughout the stay, and check-in/check-out are each confirmed with a timestamped photo. (Pets can't wear cameras, GPS trackers, or other high-value accessories during a stay, per our terms.)
PetFena is a platform that connects you with vetted sitters. We handle the booking, the payments, and the messaging. The care itself and what happens during the stay sit between you and the sitter.
Yes, households with children must have a clear separation plan for your pet. Sitters confirm this setup when they're approved. If a home can't guarantee that separation, it doesn't meet our standards for hosting.
Book a verified sitter today
Secure booking, clear pricing, and verified drop-off. Get matched with a vetted sitter near you and get peace of mind for your pet's stay.